HELP

My Garage Door Won’t Open

broken garage door springDoor Off Track

Automatic garage doors are complex machines that most people rely on daily for home and business access. When garage doors and openers malfunctions it can often be very disruptive for a business or a household. There are several common malfunctions can be diagnosed and addressed quickly, allowing you to have your door working properly within a few minutes. We do not want to charge our valuable customers a fee for a 5 minute diagnosis and repair that anybody could handle by them self. If your garage door does not open, the first thing that should be done is a visual inspection.

  • Is the door setting level in the tracks
  • Are the bolts and screws loose
  • Do you have a broken spring
  • Is the doorway clear from obstructions
  • Pull the emergency release cord and lift the door by hand
  • Does the opener have a loose chain or any damaged parts
  • Check the wall button and make sure the lock is not activated
  • Reengage the opener by pulling back on the emergency release cord
  • Lubricate the tracks and hardware with penetrating garage door lubrication

If at any point broken or damaged hardware is discovered during the inspection, you may be in need of a professional. Give us a call for fast and professional garage door repair.

678-695-6400

My Garage Door Won’t Close

safety eyesunspooled cable

Misaligned or obstructed safety eyes can cause serious headaches. If your door won’t close with a remote but it will close by holding down the wall button than you most likely have a safety eye problem. If you are having trouble closing your garage door, you might be able to fix it yourself.

  • Find the safety eyes on each side of the door opening at the bottom and make sure they are clean and properly aligned
  • Make sure the lights on the safety sensors are glowing and not flashing
  • Make sure the opener is engaged to the trolley
  • Make sure that the cables are properly spooled around the drums or pulleys
  • Make sure the tracks and opening are unobstructed
  • Make sure there are no visibly damaged parts on the opener
  • Tighten any loose screws or bolts on the garage door

If any damaged or broken parts are discovered during the above inspection then give us a call.

678-695-6400

Maintaining Your Garage Door and Opener

Garage Door LubricationGarage Door Lubrication

All garage doors need to be inspected and lubricated yearly. Overhead doors are big and heavy, often getting used multiple times a day without any maintenance. Garage doors and openers are an important part of home or business access and security. Occasional maintenance is necessary to maximize the life expectancy of any overhead door. We recommend that you lubricate your garage door with a graphite, teflon  or silicone penetrating spray at least once a year. WD40 is not recommended.

  • Tighten any loose nuts and bolts on the door, tracks, and back hangs
  • Inspect the cables, hinges, bearings, rollers, and springs for any worn or broken parts
  • Lubricate the hinges, torsion springs, pulleys, bearing plates, tracks, rollers, and opener rail with penetrating spray and not grease
  • For screw drive openers use white lithium grease to lubricate the screw rail

678-695-6400